We’ve been outsourcing the payroll services to TotalSoft since 2008 and we’ve also been very pleased with our choice. The quality of the services provided to the bank has led us to develop the relationship with the company through adopting Charisma HCM in all branches of the Romanian Group Société Générale. 

Often, we face challenges that no one else in the market is facing, but similar companies in other countries are. Working with Charisma, a customizable product, allows us to think and act out of the box, providing us with a unique partnership that I don't know where else we could have found.

Charisma ERP solution was the last seen and at that time we already knew what facilities should provide a true ERP solution. What convinced us? During the solution presentation we began sentences and TotalSoft team completed them – this was the chemistry necessary for a successful relationship.

From my point of view, TotalSoft strengths are flexibility, professionalism and very good technical team that you can rely on.

Before implementing Charisma eProcurement, I had to dig into thousands of files every time I wanted to verify the purchase price. Now, this information is just one search away and includes all the details, the purchasing date, the list of the participants in the bid, the offered prices, internal managers etc. 

The solution offered by TotalSoft integrates both the company’s and the group’s resources in a single software system (financial, human, material, and the resources specific to vegetal production and livestock). The most important functionality for the vegetal production was the graphical interface for internal reporting to authorities with land map controls.

Microsoft Dynamics CRM helps Mercedes-Benz Romania to build a professional relationship with clients, by its ability to respond quickly and personalized to any requests.

Normally, a paper-based company increases the number of its back office employees at least as many times as the turnover. We reached a performance level we never thought we would half a year ago. In 2015, we will double our turnover with fewer back office employees. Charisma system had a great contribution to all this.

The company pays attention to customers' feedback and I consider the application Charisma ERP meets our requirements. In fact, this is one of the reasons we choose to work with TotalSoft

"We congratulate the wholesale distributor Europharm Holding SA and the companies that provide the software applications used in its logistics warehouses and were involved in successfully completing this important stage of the national implementation!"